FAQ

WHAT IS YOUR ROAST SCHEDULE?

We roast delicious coffee in small batches Monday-Thursday. 

CAN I ORDER BEANS ONLINE AND PICKUP AT BAREFOOT CAMPBELL?

Yes! Orders received by 7am Tuesday will be available by 1pm Wednesday. Orders received by 7am Thursday will be available by 1pm Friday. Orders received after the Thursday deadline will be available for pickup the following Wednesday. Unfortunately we cannot offer any refunds, returns or exchanges.

CAN I ORDER BEANS ONLINE AND PICKUP AT THE ROASTERY?

Currently no, but wholesale accounts may make arrangements to do this.

WHEN WILL MY COFFEE BE SHIPPED?

Orders received by 3pm PST will ship the following roast day. Orders received Friday-Sunday will ship on Monday (unless there's a holiday). Depending on our roasted coffee availability, we may be able to ship orders on a Friday.

HOW LONG DOES SHIPPING TAKE?

USPS Priority Mail ships in 1-4 business days depending on where in the country you live. Please note we do not control shipping times and USPS is not always reliable even when it says "1 day shipping".

HOW LONG WILL MY COFFEE BE FRESH?

Our beans are shipped in heat sealed bags to maximize freshness. Once opened, the beans will be fresh for several weeks if stored properly. Please remember to grind right before brewing.

HOW SHOULD I STORE MY COFFEE?

Light and oxygen are enemies to coffee beans. You can lengthen the freshness by storing in a cool, dark place and not in the freezer or refrigerator since coffee will absorb flavors around it.

ARE OILY BEANS GOOD?

No! Oils should be on the inside of the bean, otherwise they become rancid. Oily coffee typically is the result of over-roasted coffee. Fresh, properly roasted coffee will look dry, not oily or shiny.  

DO YOU SELL GREEN BEANS?

Yes! From time to time we offer for sale on our website.

WHAT IS YOUR RETURN/CANCELATION POLICY?
Unfortunately we do not offer returns unless the wrong coffee was shipped. Once a subscription or roastery class is processed, we cannot refund money. 

DO YOU SELL IN LARGER QUANTITIES THAN 12 OUNCE BAGS?

Yes! We offer roasted beans in 2.5 and 5 pound bags.